Question 1

How can I sign up?

Accepted Answer

You can create an account here: www.letz.ai/signup .

Question 2

Is LetzAI free to use?

Accepted Answer

Creating an account on LetzAI is completely free. You can browse the community, explore AI models, and discover amazing creations without any cost. However, generating images, videos, and using editing tools requires credits. You can get credits by subscribing to one of our subscription plans .

Question 3

What differentiates LetzAI from other AI tools?

Accepted Answer

LetzAI is designed as a community platform for creators, artists and brands to create and share their AI models and generated content. We offer some of the highest quality image and video generation tools in the world, and we are constantly adding new features and models to the platform, some of which you can only find exclusively on LetzAI.

Question 4

What is LetzAI Chat?

Accepted Answer

LetzAI Chat is your creative AI assistant inside LetzAI. It deeply understands the LetzAI platform and can help you work faster and smarter. Chat with it as you would with a teammate or art director: describe your creative goal and LetzAI Chat will handle the details—generating images, suggesting the best models, editing visuals, or answering questions about anything on LetzAI.

Question 5

Is LetzAI Chat free to use?

Accepted Answer

No, LetzAI Chat is a paid feature. It is only available to users on a paid subscription. Users on the 'Beginner' plan can send 10 messages per hour to Chat, while subscribers on higher tiers can send up to 50 messages.

Question 6

How is LetzAI Chat different from just writing prompts?

Accepted Answer

LetzAI Chat goes beyond prompt-taking: it understands your intent, optimizes instructions, picks the best models, and manages multi-step tasks—all through conversation. You don't need to master prompt language or platform quirks; Chat handles complexity for you.

Question 7

Can I use LetzAI Chat for business needs?

Accepted Answer

Yes! LetzAI Chat is designed for marketers, designers, and content creators: Marketing teams: Generate multiple campaign visuals in minutes from a brief. Designers: Rapidly explore styles, compositions, and visual variations. Content creators: Make thumbnails, product mockups, or social posts effortlessly.

Question 8

Is my data private when I use LetzAI Chat?

Accepted Answer

Yes. By default, all your conversations, prompts, images, and results are private. You control whether to keep, delete, or share your data.

Question 9

Can my team use LetzAI Chat collaboratively?

Accepted Answer

Currently, each user has their own LetzAI Chat experience and chat history is private. Teams can collaborate via shared models and assets using LetzAI Organizations.

Question 10

Can LetzAI Chat help me write LetzAI API code?

Accepted Answer

Yes! Ask for API code snippets, example automation scripts, or guidance for integrating LetzAI with other tools.

Question 11

Which model should I use?

Accepted Answer

We recommend using Nano Banana Pro , our fastest and highest quality model powered by Google Gemini. It's perfect for most use cases and offers exceptional speed and quality. Nano Banana Pro is set as the recommended model when you first start using LetzAI. For specialized needs, you can also explore our other models like Cinematic (great for movie-style images), Sigma (excellent for close-ups), or Creative (more artistic results with less AI look).

Question 12

How do I generate an image?

Accepted Answer

On LetzAI, you can generate images with the help of "Prompts". It works best in English, but you can try other languages as well! You can either only type in text, for example, "a man drinking a cocktail", or better, tag a specific model of a user, like this "@mitchoz drinking a cocktail", with @mitchoz referring to a model of a person. Models tell the system how things look (LetzAI doesn't know "everything") and are created by users like you, allowing you to add yourself, your product, your style, or any object to the system. To use models, you simply tag them in your prompt with the @ symbol. Here are a few additional prompt examples: @mischstrotz eating a @bouneschlupp @hailee walking on the beach, in the style of @juliewdesign_bluefilter @gellefra eating a pizza Tip: Use Shift+Enter in the prompt box to create a new line without submitting your prompt!

Question 13

How do I generate an image of myself?

Accepted Answer

You have two options, and Model Training is no longer required for most use cases: Option 1: Image Editing (Recommended - No Training Required) Simply upload a photo of yourself and use the "Edit" feature or LetzAI Chat to transform it. This is the fastest way to create AI images of yourself without any training or waiting time. Just upload your image, describe what you want, and get results instantly. This works great for changing backgrounds, poses, styles, and creating artistic variations. Option 2: Model Training (For Advanced Users) If you want to generate images of yourself from text prompts without uploading a reference image each time, you can train an AI Model. This teaches our system how you look. It is available via www.letz.ai/train . Once your model is done training, you can use it with the tag @modelname in your prompt. This is useful for heavy users who generate many images of the same subject.

Question 14

How do I edit an image?

Accepted Answer

LetzAI offers powerful Editing tools that allow you to edit any image with simple text instructions. You can edit images of yourself, your products, different styles and presets and do many more creative things. To use the Edit feature, navigate to the Edit tab on www.letz.ai?tab=edit and upload an image, or click the "Edit" button in the popup of an existing image. Once you've selected an image, select the "Context Edit" button in the Edit menu and describe your change in a single sentence. You can also explore the different editing modes and presets that are available. New: You can now regenerate images that have reference images! If you created an image using the Edit feature or with reference images, you can now click "Regenerate" to create variations. The system will automatically load your reference images and original prompt into the Edit interface, making it easy to create similar variations. For more details, check out our guides .

Question 15

How do I use a reference image?

Accepted Answer

On LetzAI, you can use your own images as reference, or upload multiple images as reference. Please see the above point for more details on Image Editing.

Question 16

How do I generate a video?

Accepted Answer

To generate a video you will need an image first. You can generate videos either by selecting an existing LetzAI Image and clicking the "Animate" button, or by opening the "Animate" tab on the landing page and uploading any image you like as starting frame. In the "Prompt" field you will need to describe the motion that you want to have executed on your video. LetzAI Video supports different modes and settings for video generation, so make sure to select the one you want to go with. Once you're happy with your selection, click the "Animate" button below the prompt to start your generation.

Question 17

Can I use Video clips commercially?

Accepted Answer

Yes, you can use video clips generated with LetzAI commercially. However, please make sure to read through and comply with the content rules explained in our Terms of Use .

Question 18

Do I need to train a model to use LetzAI?

Accepted Answer

No! Model training is completely optional. Most users can achieve great results using our Image Editing features, which let you upload any image and transform it instantly without any training. Simply go to the Edit tab, upload your photo, and describe what you want to change. This is the fastest way to get started with LetzAI. If you want to use the @tagging system to generate images without uploading a reference each time, you can create a personal model — and with our Instant Models like Nano Banana Pro, your model is available immediately after upload, no waiting required!

Question 19

What are Instant Models?

Accepted Answer

Instant Models (like Nano Banana Pro and Seedream ) are our newest generation of base models. Unlike traditional trained models, they work by using reference images directly at generation time rather than requiring a lengthy training process. When you create a personal model on LetzAI, two things happen: Your model becomes instantly available for use with Instant Models like Nano Banana Pro V3 training starts in the background (for use with our Flux-based models) This means you can start using your @model tag immediately — no more waiting for training to complete!

Question 20

What's the difference between Instant Models and Trained Models?

Accepted Answer

Instant Models (Nano Banana Pro, Seedream) use your uploaded reference images directly at generation time. They copy the visual appearance from the reference image, providing instant results with strong likeness. Trained Models (our V3/Flux-based modes like Default, Cinematic, etc.) require a training process where the AI learns a condensed understanding of your subject. Training can take up to an hour but provides more flexibility once complete. You can use the same @model tag with both types — LetzAI automatically handles the difference behind the scenes. For more details, see our Instant vs Trained Models guide .

Question 21

How do I create an AI model?

Accepted Answer

Click the "Train AI model" button, give your model a name, configure some settings, and upload 10-20 images of yourself. Your model will be instantly available for use with Nano Banana Pro and other Instant Models. V3 training will continue in the background, and you'll receive an email when it's complete. For more information check out our training guides .

Question 22

When I create an AI model, does my data affect other models?

Accepted Answer

No. Creating an AI model on LetzAI does not affect any other models or generations directly. If your model is not tagged in the prompt, it will not have any effect. This modular approach also allows you to remove your AI models again without leaving any trace in the rest of the system.

Question 23

Can I use the models of other users?

Accepted Answer

Yes, you can use the models of others as long as they have been uploaded as 'Public' models. Private models of other users cannot be used by you. In the same way, others cannot use your private models.

Question 24

What is the difference between a private and a public model?

Accepted Answer

If your model is public, other users can also generate images with the model. Please note that accounts that use public models in a sexual, violent, or defamatory context will be permanently banned. Private models can only be used by their creators. Please make sure to read through and comply with the content rules explained in our Terms of Use .

Question 25

My model is not showing up when typing @modelname

Accepted Answer

If your model is not showing up in the prompt input field, but you are sure that your training has finished, it most likely means that you have not activated it yet. You can either activate your model through the email sent to you after the training is completed or on your profile in the section "models".

Question 26

My model has been stuck on "training" for hours, what should I do?

Accepted Answer

Typically, the training will take no more than 1 hour. If your model is not ready after 2 hours, we recommend reaching out to us: there may have been an issue with our servers. If your model is marked as "Failed", please try re-submitting it into training. It could be that the training takes a little longer if our servers are very busy.

Question 27

My model doesn't look like me, what should I do?

Accepted Answer

If your model doesn't resemble you, you could train the model with new photos. You will get the best results with a mix of quality photos with different facial expressions, clothes, and perspectives. The more different photos, the better. It's also important that you do not use photos that have strong filters or where you wear a lot of makeup. For more details, check out our guides .

Question 28

My product looks weird, what should I do?

Accepted Answer

Products can vary in their complexity. It is very important that you provide a high quality dataset if you want your logos and products be depicted in an accurate way. But even if the dataset is good, some products are just too complex for our AI to understand. We are working on improving accuracy every day.

Question 29

What are image credits?

Accepted Answer

Image credits enable you to generate images, videos, edits, and upscales. Credit costs vary depending on the model and resolution you choose. For detailed pricing information, visit our Pricing page .

Question 30

What happens to my credits if I cancel my subscription?

Accepted Answer

If you cancel your subscription, you can continue to use your credits and access all features until the end of your current billing cycle. However, once the billing cycle ends, your access to subscription features will be removed, and any leftover credits will expire. Unused credits will not roll over into the next billing period.

Question 31

Can I avoid the LetzAI watermark?

Accepted Answer

Yes, by upgrading to a paid plan, watermarks are automatically disabled on all your generated images. There's no need to change any settings—it's automatic for all paid subscribers.

Question 32

What are Enterprise Plans?

Accepted Answer

Enterprise Plans are designed for businesses, agencies, and teams that need advanced features, higher limits, and collaborative tools. Enterprise pricing starts at €500 per month and includes access to our Organization features, priority support, and custom solutions.

Question 33

What is an Organization?

Accepted Answer

Organizations allow teams to collaborate on LetzAI with shared credits, private model sharing, and centralized management. Team members can be invited to an organization and use credits from a shared pool, while administrators maintain full control over usage and access. Key features include: Shared credit pool — All team members draw from the same credits Private model sharing — Share models securely within your organization only Centralized dashboard — Manage members, credits, and models in one place Role management — Control who can do what within your team For more details, read our Organizations announcement .

Question 34

How do I get started with an Enterprise Plan?

Accepted Answer

To get started with an Enterprise Plan: Create an Organization on the Organizations page Subscribe to an Enterprise Plan directly through the platform, or contact our team at contact@letz.ai to discuss custom needs Invite your team members and start collaborating! You can subscribe to an Enterprise Plan immediately through the Subscription page after creating your Organization.

Question 35

Do you offer custom solutions?

Accepted Answer

Yes! For larger teams or specific business needs, we offer custom Enterprise solutions including dedicated support, custom integrations, Bring Your Own Keys for supported providers, and volume-based pricing. Contact our Sales team to discuss your requirements.

Question 36

Can I edit my images?

Accepted Answer

Yes! LetzAI has inpainting and outpainting functionalities, and every image on the platform can be edited. This is also available in the API.

Question 37

Can I upscale my images?

Accepted Answer

Yes! LetzAI has its own Upscaler that can be used with every image. This is also available in the API.

Question 38

How do I download my images?

Accepted Answer

You can download any image by clicking the "Download" button in the image popup, hidden behind the ... on the top right; or by clicking the Download Icon after your images have been generated. This will open the full-resolution image in a new tab, which you can then save to your device.

Question 39

What is the 'Find' Feature?

Accepted Answer

Find allows you to retrieve images, objects, locations and styles that are similar to your AI images. You can find the feature in the image detail view at the bottom right. 'Find' will show results from external websites. While we take reasonable steps to ensure safety of those links, we cannot guarantee the content of external websites.

Question 40

What is a Community Board?

Accepted Answer

A Community Board is a special space to which you can invite your friends. Community Boards allow you to share specific, selected content in dedicated spaces and with selected people. There are 3 types of Boards: Public, private and mature Boards. Public Boards are available to the entire community. Private and Mature boards are invite-only. To create a Community Board, you need to be on a paid subscription.

Question 41

Do you have an API?

Accepted Answer

Yes! The LetzAI API access is part of our paid plans. You can generate and retrieve images, edit images, create videos, train models, and read the description, website, thumbnail and other public information of AI models. You can find the API Key in your subscription page . To learn more, please refer to the API documentation .

Question 42

What does API access cost?

Accepted Answer

API access is included in our paid plans . To generate images, the API will use credits from the LetzAI account that generated the API Key.

Question 43

Can I use private models to generate images with the API?

Accepted Answer

Yes, any private models that were trained with the API Key account will be available in the API. Consider this when setting up an app! You may not want to expose your private models and choose to make a separate account for your API Keys.

Question 44

What happens to the images that are generated via the API?

Accepted Answer

Images created using the API will be saved in the LetzAI account that generated the API Key. The account holder who generated the API Key can see all the images. To make them available to other LetzAI users, the account holder can publish them on LetzAI.

Question 45

Can I use LetzAI for commercial use?

Accepted Answer

Yes, you can use your content for commercial purposes. For content that features real people or brands, you will need to make sure that you secured the image rights to your subjects. This is similar to traditional photography. While LetzAI enables the creation of images (like a camera), LetzAI itself cannot directly grant commercial licenses for the people, items and styles featured in these images. Users wishing to utilize images generated through LetzAI for commercial purposes are solely responsible for securing the appropriate licenses from the respective copyright or intellectual property rights holders portrayed on their original images. Utilizing another user's model and their likeness for unauthorized commercial purposes or for any purposes that go against our terms of service is strictly prohibited and may result in a ban and/or involve legal consequences by the image rights holder for the infringing user.

Question 46

Where is my data stored?

Accepted Answer

Your data is stored on our servers in the European Union (Luxembourg, Stockholm, Frankfurt). We take all necessary measures to ensure the security and privacy of your data.

Question 47

How can I delete my data?

Accepted Answer

You can delete your data by clicking the "Delete Account" button in your profile settings.

Question 48

How can I contact you?

Accepted Answer

If you have a problem with the platform, have a question, or want to contact us, please write an email to contact@letz.ai .

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